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This site is under development and will be the new home of Wolseley plc, the world’s leading specialist distributor of plumbing and heating products, when we change our name to Ferguson plc on 31 July 2017. Please come back then and visit us then. In the mean time, please visit our current live site below for further information Thank you.

www.wolseley.com

Privacy & Cookies

Privacy Policy

This Privacy Policy regulates the use by Ferguson plc of the information you provide when using this website (www.fergusonplc.com).  It is to be read in conjunction with the terms of use of our website. 

Ferguson plc is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Ferguson plc’s data processing practices. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are your name and email address.  The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Cookie use policy

Cookies

A cookie is a small data file which is placed on your computer or other mobile or handheld device as you browse a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  A cookie can help analyse web traffic or can let a website operator know when you visit a particular site.  Cookies allow web applications to respond to you as an individual by tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Ferguson plc website uses cookies to collect information about, for example, the way you use our website. Please be assured that Ferguson plc does not use cookies to collect personally identifiable information about you.   We have set out below a list of cookies used on our website, along with a definition of each cookie’s use.

How to control and delete cookies

We understand that some people may have concerns about cookies; we believe, however, the benefit that you and Ferguson plc gain from their proper use is worthwhile. You can delete the files that contain cookies – these files are stored as part of your Internet browser. If you wish to restrict or block the cookies which are set by Fergusonplc.com, or any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use our website to its highest capacity.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to control or delete cookies on a wide variety of browsers.  For information on how to do this on the browser of your mobile device you will need to refer to your manual.

First Party Cookies used by Ferguson plc

This is a list of the main cookies set by Ferguson plc on our website, and what each is used for:

Cookie name

Cookie use

Cookie duration

Host

Definition

__utma

Metrics: Google

2 years

.fergusonplc.com

fergusonplc.com uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports on user activity.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using Ferguson.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

__utmb

Metrics: Google

30 mins

.fergusonplc.com

__utmc

Metrics: Google

session

.fergusonplc.com

__utmz

Metrics: Google

6 months

.fergusonplc.com

aether

Metrics: Gaia Insight

30 mins

.fergusonplc.com

We use Gaia Insight to enable us to understand how visitors interact with fergusonplc.com particularly the paths visitors take through the site. This data is used to help understand how visitors interact with the site and the way in which they navigate through it. Your IP address and other personally identifiable data are not associated with any other data held by Gaia Insight.

is_returning

Metrics: Crazy Egg

5 years

.fergusonplc.com

We use Crazy Egg to see how visitors interact with areas of a page. No personally identifiable data is captured during this process.

cookiesaccepted

Use of cookies agreement

session

.fergusonplc.com

This is set so the cookie information bar does not pop up every time you visit the site.

Third party cookies

Fergusonplc.com uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. A list of all third party cookies that are used on Fergusonplc.com and what each is used for appears below.

Cookie name

Cookie use

Cookie duration

Host

  Definition

acceptanceCookie

Related to the results webcasts

1 year

events.ctn.co.uk

This cookie checks whether you have opted in to allow the use of cookies on this site.

eventsPermanent

Related to the results webcasts

1 year

events.ctn.co.uk

Maintains a unique identifier (“GUID”) for a user across webcasts, allowing the tracking of user behaviour between events.

ASPSESSIONIDQQQSQRST

Related to the results webcasts

session

events.ctn.co.uk

Session cookie to maintain session ID (standard IIS).

cookie%5FtblFerguson%5Foctober%5F2011

Related to the results webcasts

2 years

events.ctn.co.uk

For the October 2011 event, the user’s registration information such as surname, email, location and GUID is stored. Tracks user behaviour for this event.

ctnTracker

Related to the results webcasts

32 months

events.ctn.co.uk

Used to store information about the user’s computer such as Windows Media Player versions.  We read this information and aggregate it against other users to ensure that this user and all users have an optimum viewing experience.

cookietest

Related to the results webcasts

session

events.ctn.co.uk

Used to test whether cookies are enabled on the user’s computer.

userSettings%5Fcookie%5FtblFerguson%5Foctober%5F2011

Related to the results webcasts

session

events.ctn.co.uk

For the October 2011 event, user’s player settings choice is stored for the session.

tblFerguson%5Fmarch%5F2011

Related to the results webcasts

2 years

events.ctn.co.uk

For the March 2011 event, the user’s registration information such as surname, email, location and GUID is stored. Tracks user behaviour for this event.

tblFerguson%5Fseptember%5F2010

Related to the results webcasts

2 years

events.ctn.co.uk

For the September 2010 event, the user’s registration information such as surname, email, location and GUID is stored. Tracks user behaviour for this event.

userSettings%5FtblFerguson%5Fseptember%5F2010

Related to the results webcasts

session

events.ctn.co.uk

For the September 2010 event, user’s player settings choice is stored for the session.

tblFerguson%5Finvestors%5Fmarch%5F2010

Related to the results webcasts

2 years

events.ctn.co.uk

For the March 2010 event, the user’s registration information such as surname, email, location and GUID is stored. Tracks user behaviour for this event.

userSettings%5FtblFerguson%5Finvestors%5Fmarch%5F2010

Related to the results webcasts

session

events.ctn.co.uk

For the March 2010 event, user’s player settings choice is stored for the session.

tblFerguson%5Finvestors%5Fsept%5F2009

Related to the results webcasts

2 years

events.ctn.co.uk

For the September 2009 event, the user’s registration information such as surname, email, location and GUID is stored. Tracks user behaviour for this event.

userSettings%5FtblFerguson%5Finvestors%5Fsept%5F2009

Related to the results webcasts

session

events.ctn.co.uk

For the September 2009 event, user’s player settings choice is stored for the session.

ASP.NET_SessionId

Related to the 2011 Annual Report hosting

session

annualreport2011.Fergusonplc.com

This cookie randomly generates an ID that allows the application to remember the state of any interactions the user has had with the website.

__utma

statistics

2 years

.Events.ctn.co.uk, .ctn.co.uk

3rd party cookie gathering statistical data from google

__utmb

statistics

30 mins

.Events.ctn.co.uk, .ctn.co.uk

3rd party cookie gathering statistical data from google

__utmz

statistics

6 months

.Events.ctn.co.uk, .ctn.co.uk

3rd party cookie gathering statistical data from google

__utmc

statistics

Session

.Events.ctn.co.uk, .ctn.co.uk

3rd party cookie gathering statistical data from google

.ASPXAUTH

Session state management

1 year

events.ctn.co.uk

Manages session ids across multiple sessions.

ASP.NET_SessionId

Session state management

Session

events.ctn.co.uk

Maintains a session id for the users session.

NRAGENT

Server monitoring

1 Year

events.ctn.co.uk

Captures site errors and performance

acceptanceCookie

Related to the results webcasts

1 Year

events.ctn.co.uk

This cookie checks whether you have opted in to allow the use of cookies on this site.

ctnSystemChecked

Related to the results webcasts

Session

Events.ctn.co.uk

Used to collect information of players on the users machine to allow the detect of the most suitable player.

ctnTracker

Related to the results webcasts

32 months

events.ctn.co.uk

Used to store information about the user’s computer such as Windows Media Player versions. We read this information and aggregate it against other users to  ensure that this user and all users have an optimum viewing experience.

customcookie

Custom navigation

Session

events.ctn.co.uk

Used to control navigation elements on webcast pages.

eventsPermanent

Related to the results webcasts

1 year

events.ctn.co.uk

Maintains a unique identifier (GUID) for a user across webcasts, allowing the tracking of user behaviour between events.

Your rights

Ferguson plc is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and for any inaccuracies to be corrected.

Policy changes

Any changes to this policy will be posted here.