We are committed to people development at every level of the organisation.
A multi-skilled and well trained workforce will help us to deliver against our objectives and adapt to changing customer needs.
Changing operating models requires us to constantly up-skill our people. A competitive marketplace puts greater emphasis on excellent career development programmes to attract and retain talent.
Achievements in 2015/16
During 2015/16 we reviewed and refined our approach to talent management, employee engagement and remuneration, and have plans in place to improve our practices further.
Our teams in sales, branches, logistics and distribution centres are the customer-facing side of our business. Their relationships with both large and small customers are critical to our success, and their expert knowledge means that they are a key part of our customers’ workday.
The way we organise and multi-skill our teams ensures local flexibility, reliable execution and superior productivity – very important in challenging market conditions. We are proud that our people have the passion to provide the highest levels of service for our customers.
In Ferguson we have an enduring tradition of investment in people and continue to attract talent through a very effective college recruitment process that develops them, through operational roles, to become the managers and leaders of the future. 60 per cent of the current Ferguson Executive team started on this programme.
In Wolseley UK we launched a Training Academy in 2016, with our new accredited apprentice programmes now involving over 300 new and existing staff. Further investments in people development are planned.