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This site is under development and will be the new home of Wolseley plc, the world’s leading specialist distributor of plumbing and heating products, when we change our name to Ferguson plc on 31 July 2017. Please come back then and visit us then. In the mean time, please visit our current live site below for further information Thank you.

www.wolseley.com

Business Model

Ferguson is a specialist distributor adding value through its scale, bespoke logistics network and its people’s expertise. We bridge the gap between 52,000 suppliers and 1.1 million customers, providing our suppliers a cost effective route to market and customers specialist advice and a wide range of products where and when they are required.

Download Business Model (5mb)

Key resources and relationships

2 - Our distribution and logistics model

Source

Suppliers 52,000

Distribute

14% Direct from suppliers
Distribution Centres
28
7% Direct from distribution centres
Hubs, branches and showrooms
2,754
50% Branch delivery 29% Branch collection
How our customers receive our products

3 - How our customers buy

Sell

  • 69%
    Sales through our branches
  • 9%
    Sales through central account management
  • 14%
    Sales through e-commerce
  • 8%
    Sales through showrooms

4 - Outcomes of what we do

Great returns for our shareholders
Engaged and well-trained workforce
Loyal, satisfied customers
Efficient branch and logistics network
Reduced carbon emissions and waste
Increased adoption of eco-products