Industrial offers products and services across the full range of industrial sectors.
Key products and services
Supplies pipe, valves & fittings (“PVF”) as well as specialised services including valve automation and supply chain management. Customers rely on our technical expertise when building, maintaining and repairing infrastructure for the industrial market.
The Industrial business operates across all sectors including energy, pulp and paper, chemical, mining and food and beverage. Customers include industrial contractors where Ferguson typically provides PVF products. We also sell directly to end users and manufacturers where we can offer both a wide variety of products and specialised services to ensure that facilities continue to operate efficiently. Average order sizes in Industrial tend to be larger than the remainder of the Ferguson business.
During the year, the Industrial business benefited from strong end market demand across all industries.
Growing the valve automation business continues to be a priority. We integrated Action Automation, an Illinois-based acquisition focused on valve automation products and services in the year.
Another area of focus is MRO where we have seen several successful PVF contract renewals as well as new contract awards during the year and continue to develop the Industrial MRO service offering.
The industrial market is fragmented, we estimate our market share to be 5 per cent, with the market leader nearly three times larger.
To read more around how our associates live our values in the industrial business click here