Waterworks distributes pipe, valves and fittings (“PVF”), hydrants, meter systems and related water management products.

Key Highlights 2019/20:

  • Expanded water plant division to provide additional value to customers
  • Continued to broaden attractive stormwater and geosynthetics segments
  • Established new capabilities within the central estimating team

Key products and services:

  • Pipes, valves and fittings
  • Digitally enhanced estimation
  • Irrigation and drainage
  • Water meters and automation
  • Advanced metering infrastructure
  • Geosynthetics and stormwater management

Sales tend to be part of large planned projects to public and private water authorities, utility contractors, public works/line contractors and heavy highway contractors on residential, commercial and municipal projects across the water, sewer and stormwater management markets.

Municipal customers purchase products to repair their water and sewer systems or for capital improvement projects such as meter systems or pipelines. We sell to utility contractors who tend to focus on water, sewerage and storm drainage construction for residential or commercial construction projects. Water/wastewater treatment plant contractors, which are large regional or national players, typically work on very large long-term capital intensive projects. We also sell to utility pipeline contractors who install and maintain publicly funded water and sewage line projects.

We have expanded our plant division during the year, allowing customers to connect with our in-house experts to find the best water plant solutions. This includes creation and modification of Computer aided Design (“CAD”) drawings through to customized project management systems with better technology enabling us to do this work faster and more accurately. Working closely with customers and leveraging technology helps us to deliver consistent value.

We continue to focus on the stormwater segment and enhancing our offerings in adjacent markets such as geosynthetics and erosion control products. Alongside strategic hires of key personnel, this year we have integrated the Innovative Soil Solutions acquisition. This Texas-based acquisition complements our traditional Waterworks business and expands our product offering, allowing us to offer broader capabilities in geotextiles and erosion control solutions.

After establishing a central estimating team in 2018/19, we have streamlined processes and improved productivity levels. We have bolstered service offerings with 3D capabilities and the team is working closely with other businesses, particularly Commercial, to leverage their specialist knowledge to improve bid and tender work across the business.

We look to further develop our project management and central estimating team skills in the year ahead, leveraging both knowledge and technology across the business where possible.

Ferguson is the largest operator in the USA, with an estimated market share of 25 per cent, slightly higher than the number two. Outside the top two, no other company holds greater than five per cent market share.

To read more around how our associates live our values in the waterworks business click here