Waterworks distributes pipe, valves and fittings (“PVF”), hydrants, meter systems and related water management products alongside related services including water line tapping and pipe fusion.

Key highlights:

  • Enhanced our project management, quotations and computer assisted design offerings for water and wastewater customers
  • Established a central estimating team to support customers in major metro areas
  • Continued focus on the stormwater and geotextile segments

Key products and services

  • Pipes, valves and fittings
  • Valve insertion
  • Irrigation and drainage
  • Water meters and automation
  • Advanced metering infrastructure
  • Geosynthetics and stormwater management

Sales tend to be part of large planned projects to public and private water authorities, utility contractors, public works/line contractors and heavy highway contractors on residential, commercial and municipal projects across the water, sewer and stormwater management markets.

Municipal customers purchase products to repair their water and sewer systems or for capital improvement projects such as meter systems or pipelines. We sell to utility contractors who tend to focus on water, sewerage and storm drainage construction for residential or commercial construction projects. Water treatment plant contractors, which are large regional or national players, typically work on very large long-term capital intensive projects. We also sell to utility pipeline contractors who install and maintain publicly funded water and sewage line projects.

During the year we enhanced our project management, quotations and computer assisted design offerings for water and wastewater customers. We also established an estimating team that acts as a centre of excellence supporting customers in a number of major metro areas across the USA.

Organic expansion continued in 2018/19 with a number of new greenfield sites in locations where we had identified strong growth potential. We continue to focus on the stormwater segment and enhancing our offerings in adjacent markets such as geotextiles and erosion control products. The acquisition of Texas-based Innovative Soil Solutions has assisted this expansion. Investing in our associates remains a priority as we further develop our water plant and municipal sales teams to offer customers additional specification support during tenders.

We regularly review historical project pricing to ensure we remain competitive for our customers and are able to successfully convert more bids.

Ferguson is the largest operator in the USA, with an estimated market share of 23 per cent, slightly higher than the number two. Outside the top two, no other company holds greater than 5 per cent market share.

To read more around how our associates live our values in the waterworks business click here